Connecting Frequent Money Quitter
This is subtitle for card 1
Service updates
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Service updates Latest travel information and updates
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Industrial action Information about upcoming train strikes and industrial action
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Timetables Find Gatwick Express timetables by station and download train times
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Planned engineering work Details of planned engineering work on our network
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Alternative travel routes Alternative train, bus and tube maps
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Festive period 2024 Planned engineering works will be taking place across the festive period
Onboard travel
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Our trains Your non-stop trip between London and Gatwick just got a lot more comfortable
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Luggage Guidelines and support for carrying luggage on board
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Wi-Fi Keeping you connected
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Baby on board Priority seating for new and expectant parents
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Bikes & scooters Storage of bikes and scooters on board
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Travelling with pets Policies for travelling with pets
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Find a quieter train Want to have the best chance of getting a seat?
Station information
Tickets & payment methods
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Off-Peak Reduced fares during off-peak hours
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Anytime Tickets valid for travel at any time
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First Class Guarantee a seat and power socket
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Child tickets Child fares and discounts for young people
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Web Duo Discounted tickets for when you travel with a friend
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Carnet tickets Flexible ticket options for frequent travellers
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Ways to pay eTickets, Smartcard and Oyster card payment methods
Discounts & offers
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Railcards and student discounts Save up to 1/3 off tickets with railcards
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GroupSave Off-peak savings for 3-9 adults travelling together
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10% online discount Combined train, bus and tram tickets
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2FOR1 London attractions 2-for-1 entry at attractions in London, Brighton and more
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Kids for £2 Cheaper child fares starting from just £2
Accessibility
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Book assistance Our online form for booking assistance for your journey
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Assisted travel Assistance for those with access needs
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Priority seat card A badge for those who require priority seating
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Support whilst you're travelling Information and guidance on accessing our trains
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Wheelchairs & mobility scooters Guidelines for wheelchairs and mobility scooters
Help & support
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Contact us Need help? Find out how to get in touch
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Delay Repay Compensation for unexpected delays and cancellations
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Refunds & amendments How to refund and change your ticket
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Money back guarantee Plans can change, and it's fine to change your mind
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Penalty fares Information on penalty fares and prosecutions
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Failed to carry Submit proof of your ticket or railcard
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Lost property Lost property services, collection and enquires
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First Class claim form First class claim form for reimbursement
